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Can you help me with a problem?

This article will help you contact our support team.

Faq Main Preview

1RBX Support Team: How to Contact Live Chat 24/7?

Do you have questions about your order or are you experiencing technical issues? Don't worry! The fastest and easiest way to get help is through our Live Support Chat. Our team consists of real humans, not bots, who are ready to assist you with any inquiries regarding Robux, items, or payments.

We work around the clock (24/7) to support customers from all over the world. Whether you need help with order status or account verification, we are always online. If an agent doesn't reply instantly due to high traffic, please be patient — they will definitely message you back as soon as they become available.

Guide: 2 Ways to Start a Chat with an Agent

Contacting us is very simple. You can use either of the two methods below to open the chat window:

  1. Method 1. Using the Main Menu.
    Open the site's navigation menu (sidebar or top bar) and look for the "Support" button. Clicking it will immediately open a ticket or chat with our team.

Support button location in the 1RBX website menu

  1. Method 2. Using the Floating Widget.
    Look for the chat icon located in the bottom right corner of your screen. This is the most convenient way to ask for help without leaving your current page. Just click the icon and start typing!

Live chat support widget icon in the bottom corner

Tip: Describing your issue in detail in your first message helps our agents resolve your problem much faster!

Still need
help?

Our support team is ready to assist you with any questions or issues you may have

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